Order Cancellation Info

 Order Cancellation Info – Ben Knives™

1. Order Cancellation Time Frame

You have a 12-hour window from the time of purchase to cancel your order. We understand plans may change, so we offer flexibility during this period.

2. How to Cancel an Order

If you need to cancel within 12 hours, follow these steps:

  • Contact Us: Send our customer support team your order number and cancellation request.

  • Verification: We’ll verify if your order is still within the cancellation window.

  • Confirmation: If eligible, you'll receive a confirmation of cancellation.

3. After the 12-Hour Window

Once the 12 hours have passed, orders cannot be modified or canceled because they are already being processed.

4. Refund Process

If your order is canceled within the allowed time, a refund will be issued to the original payment method.
Refunds typically take up to 5 business days to appear in your account.

5. Contact Us

If you have any questions regarding cancellations, feel free to contact our support team.
We’re here to help.

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