(FAQ)

❓ Frequently Asked Questions (FAQ) – Ben Knives™

Welcome to the Ben Knives™ FAQ page.
Here you’ll find answers to the most common questions to help you shop with confidence.

🛒 Ordering and Payment

How can I place an order?
Browse our knife collection, choose your preferred items, click “Add to Cart”, and follow the checkout steps to complete your purchase.

What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), as well as Shop Pay, Apple Pay, and Google Pay for a fast and secure checkout experience.

Can I modify or cancel my order after placing it?
Once an order is confirmed, modifications are limited. Please contact Customer Support as soon as possible and we’ll do our best to assist you.

🚚 Shipping and Delivery

What is your shipping time frame?
Orders are processed within 1–2 business days.
Delivery typically takes 7–10 business days, depending on your location.

Do you offer international shipping?
Yes, we proudly offer free worldwide shipping on all orders.

🔁 Returns and Refunds

What is your return policy?
You may return items within 30 days of delivery. Please visit our Return Policy page for full details.

How long does it take to receive a refund?
Refunds are generally processed within 5 business days after we receive and inspect the returned item.

📦 Product Information

Are your knives safe and reliable?
Absolutely — all our knives come from trusted manufacturers and undergo strict quality checks to ensure sharpness, durability, and safety.

Do you offer product warranties?
Many of our knives include a warranty. Check our Warranty Policy page for more details.

📞 Contact Us

How can I reach customer support?
You can contact us anytime at support@benknives.com or through our live chat for immediate assistance.